At Incognative, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us as we deliver high-quality IT solutions. We are fully committed to maintaining the confidentiality, security, and integrity of your data.
1. Information We Collect
We collect only the information necessary to carry out our IT operations and agency services efficiently and securely. This may include:
Full Name
Phone Number (including mobile)
Email Address
Business / Company Name
Project Requirements and Technical Specifications
System Access or User Credentials (if applicable for service delivery)
All data is collected only when voluntarily provided by you through our website, consultations, SMS, emails, or business interactions.
2. How We Use Your Information
To coordinate and execute IT projects and agency services
To send you necessary project updates via SMS, email, or phone
To communicate technical instructions, milestones, or deployment details
To fulfill our contractual and operational obligations
3. We Do Not Share Your Information
At Incognative, we do not sell, rent, trade, or share your personal information with any third parties. Your information is used solely within our organization and only by authorized personnel who need it to perform agency operations.
We do not use your data for external advertising or marketing purposes, nor do we allow any third party to access it for such use.
4. SMS and Communications Policy
If you provide us with your phone number, you consent to receive only essential SMS communications related to your projects or active services.
We never send promotional or marketing messages. You may opt out at any time by replying STOP or by contacting our support team.
5. Data Security
Restricted access to sensitive client data and codebases
Secure servers and encrypted communication where applicable
Internal policies to ensure data confidentiality and integrity
While we take every reasonable measure to protect your information, no system is completely secure. We encourage safe practices when communicating online.
6. Your Rights
Request access to your personal or project information
Ask us to correct or update inaccurate details
Request deletion of your information
Opt out of all non-essential communications
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our agency operations or compliance requirements. Any updates will be posted on this page with an updated effective date.
